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Charities frustrated over lack of detail on changes to wills notification service

Charities have said they are disappointed about the lack of details about plans to replace the existing service that notifies charities when they have been left money in someone's will. 

Ed Owen, director of communications at HM Courts and Tribunals Service, was speaking at the Institute of Legacy Management’s Conference on Friday but was able to offer few details about plans for a revamped wills notification service, to the frustration of the audience.

In January HMCTS announced it would end the current arrangement with Smee & Ford in July and that it was working on new system in consultation with stakeholders.

On Friday Owen offered reassurance that the sector would be listened to and said he hoped to give another update next month.

Read the full article on the Civil Society website.